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BEC商务英语辅导 你来我往价格战

2009-02-13来源:和谐英语
  英文正文
  Robert: Even with volume sales, our costs for the Exec-U-Ciser won't go down much.
  Dan: Just what are you proposing?
  Robert: We could take a cut on the price. But 25% would slash our profit margin. We suggest a compromise - 10%.
  Dan: That's a big change from 25! 10 is beyond my negotiating limit. Any other ideas?
  Robert: I don't think I can change it right now. Why don't we talk again tomorrow?
  Dan: Sure. I must talk to my office anyway. I hope we can find some common ground on this. (next day) Robert, I've been instructed to reject the numbers you proposed; but we can try to come up with something else.
  Robert: I hope so, Dan. My instructions are to negotiate hard on this deal - but I'm trying very hard to reach some middle ground.
  Dan: I understand. We propose a structured deal. For the first six months, we get a discount of 20%, and the next six months we get 15%.
  Robert: Dan, I can't bring those numbers back to my office - they'll turn it down flat.
  Dan: Then you'll have to think of something better, Robert.
  句型总结
  Robert对于Dan的谈判。时而动之以情,时而晓之以理。这一切的虚虚实实,无非是希望能与对方达成折衷方案、完成交易。以下两则谈判技巧供需要注意:
  A. 如何利用‘人称代名词'博取对方的好感
  传递消息时,不要忘了随着消息的好坏,改变人称的使用。说坏消息时,利用"we"或"our"表示站在公司立场,或暗示这是公司的决定,而非个人意思。例如文中Robert说:"Our costs... Won't go down..."及"...would slash our profit margin."。再不然就抬出一个不在场的上司,表示奉命如此,请对方见谅自己的不得已。在说好消息或答应条件时,则尽量使用"I"或"my",以拉近彼此距离,加强对方的好感,利于日后关系的发展。
  B. 如何推测对方已到谈判的底限
  尽管双方在谈判的过程中,会不时地嚷嚷‘这已经是价格的底限了',其实通常都只是做做样子而已。经验之谈是当对方逐渐降低要求幅度时,就是快到价格底限的征兆了。请注意对方要求的幅度,当其逐渐降低到你心目中理想价格的边缘时,则离底限虽不中亦不远矣!