Exercise Six

 

Part One

 

Questions 1-12

 

You will hear the General Manager of Artis Ltd giving her staff instructions about the arrangements for a visit to the company by a group of international agents.

As you listen, for questions 1-12, complete the notes using up to three words or a number.

You will hear the recording twice.

 

ARTIS LIMITED

 

Arrival

Briefing notes for visit of foreign agents.

1. The agents will be brought to Artis ________________________ at 9 a.m.

2. The agents will need to be taken to the ____________________ by 9.30 a.m.

 

Rest of day

3. The first place for the agents to see is the ______________________.

4. The second place is the _________________________ departemtn.

5. In the cafeteria, a video of the new __________________ will be shown.

6. The last place they will visit will be the ________________________.

 

Must remember

7. All staff must ________________________________.

8. it’s necessary to have two ______________ available at all times.

9. Each agent must be given an ______________________ before the presentation.

10. The agent from Bolivia needs an ___________________.

 

Evening entertainment

11. The latest time to arrive at the restaurant is _________________.

12. The _________ will be at 9 p.m.

 

Part Two

 

Questions 13-22

 

You will hear five different people talking about a special training program for their company.

For each extract, there are two tasks. For task one, choose the person who is speaking from the list A-H. for task two, choose the opinion that each person expresses from the list I-P.

You will hear the recording twice.

 

Task One – PERSON

For questions 13-17, match the extracts with the people, listed A-H.

For each extract, choose the person who is speaking.

Write one letter A-H next to the number of the extract.

 

13. ___                        A    the sales director

14. ___                        B    the managing director

15. ___                        C    a secretary

16. ___                        D    a new junior manager

17. ___                        E    the advertising manager

F    the finance director

G    the catering manager

H    the information technology manager

 

Task Two – opinion

For questions 18-22, match the extracts with what the people say, listed A-H.

For each extract, choose the opinion expressed.

 Write one letter I-P next to the number of the extract.

 

18. ___                        I there are good ideas, but little of practical value.

19. ___                        J the sessions go on too long.

20. ___                        K it may be difficult to remember everything.

21. ___                        L there are too many specialized sessions.

22. ___                        M the eating arrangements should be improved.

N technology isn’t being given enough importance

O the training methods are old-fashioned.

P people expect too much from the program.

 

Part Three

 

Questions 23-30

 

You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve.

 

For each question 23 - 30 mark one letter, A, B or C, for the correct answer.

23   The main benefit of suggestions schemes is that they improve

      A  profitability

      B  motivation.

      C  efficiency.

24   When receiving a suggestion, it’s essential to

      A  publicize it

      B  implement it

      C  research it

25   In this scheme, it will be necessary, to exclude

     A  staff in research and development

     B  junior staff.

     C  senior management

26   The reward for a successful suggestion will be paid

     A  over a five year period.

     B  after three years.

     C  at a fifth of the total value.

27  When starting the scheme, Rose and Steve will emphasize how it could

     A  increase sales.

     B  be enjoyable.

     C  help promotion.

28  The scheme will be started at

    A  a regional office.

    B  head office.

    C  an offices.

29  Start will make their suggestions by

    A using a special box.

    B sending a memo.

    C telephoning.

30  Rose and Steve will report to the board on

    A  the quality of suggestions.

    B  the value of suggestions.

    C  the number of suggestions.