BEC商务写作资料(4)：商业信函中的抱歉及提醒等

12. 提醒某人对某事的注意：
I should like to draw your attention to (the fact that)…
I should like to point out that …

如果你提醒的事情对方已经知道（你想表达你的生气）：
I should like to remind you that…
I hope that it is not necessary to remind you that …

环境：
One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.
I should like to remind you that the space in front of the main door is reserved for the MD.
Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.
I should like t draw your attention to the fact that we offer about 25% discount for larger orders.
One of your staff arrives half an hour late for work every day. (She should start at 9.30.)
I hope that it is not necessary to remind you that work start at 9: 30 every day.
Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.
I should like to point out that we guarantee that all prices are the lowest in the country.

13. 要求某人采取行动：
We must insist that …DO… （ DO指 动 词 原 型 ）
注：请注意这一句型和句型8的区别。

环境：
We must insist that you deliver the goods immediately.

14. 警告：
Unless…
If…(not)… We will be forced to …

环境：(What warnings would you give these people?)
A company that has not paid your bill
Unless you pay the bill, we will be forced to take legal actions.
Another company that is using your company’s car park
If you do not move your car away from our park, we will be forced to turn to the police.
An employee who always arrives late for work
Unless you come to work on time, we will be forced to fire you.
A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to throw them away.

15. 强烈抱怨：
注：
强烈抱怨遵循以下步骤：
a. 阐述发生的问题：it is now over nine months since we placed this order and we are still waiting for the cabinets.
b. 使用句型12：I should like to point out that we have already paid for these cabinets.
c. 使用句型 13：we must insist that you deliver them immediately.
d. 使用句型14：unless we hear from you within 7 days we will take legal action.