他们为什么会成功：优秀的人们每天会做的10件事

We all make mistakes, but what makes a person big is when he is ready to apologize. Don’t try to hide behind excuses: “I didn’t mean to say it, it just happened.” “I was irritated with such and such person so…” No. Don’t try to shift blame. Just come right out and say you’re sorry.
我们都会犯错，但优秀的人勇于道歉。不要试图找借口：“我不是这个意思。”“我被这样的人激怒了……”不要这样。不要试图推卸责任。直接说你错了。

7. They are willing to learn
他们乐于学习

When you don’t understand how something works, let an expert show you. When you let someone teach you something, you are telling the person that you respect their talent, time and that you believe he knows what he is talking about. That you respect their experience. Always be willing to learn, because there is no way in hell to know everything.
当你不清楚事物的原理时，让专家给你解释。当你让别人教你东西时，你是在告诉别人你尊敬他的天赋、时间，你相信他的话。你佩服他们的经验。永远要乐于学习，因为这是认识世间万物的唯一途径。

8. They are helpful
他们乐于助人

Never hesitate to help someone. It’s fairly simple but it goes a long way. Don’t be non-committal and say something vague like, “Can I help you?” because they might just say, “No, I’m good.” The key is to not sound patronizing. Be specific. “I had the same problem with this coffee machine in the morning. I think I have figured a way to make it work.” Offer in a way that feels mutually beneficial.
能助人时且助人。说起来容易做起来难。不要害怕承诺并说一些模糊的话，“需要我的帮忙吗？”因为别人可能以为你只是说说，“不，我很好。”并要注意不要以恩人自居。要具体一点.” 早晨我也碰到这个咖啡机出现过同样的问题。我觉得我想到了一个办法能把它修好。”用一种互惠互利的方式去帮助他人。

9. They are expressive
他们愿意表达自己

They are not bottled up. They feel something they verbalize it. Then be it pulling someone for not working hard or congratulating someone on their wonderful performance. This behaviour is not only restricted to work, but is applied to every aspect of their life.
他们不把话憋在肚子里。他们把感觉用语言表达出来。有人不努力工作就督促他，有人做得很好就祝贺他。这种方式不仅限于工作，而且适用于生活的方方面面。

10. They’re in charge of their emotions
他们能控制情感

Sometimes it is very important to stay mum. Especially when you’re angry or irritated or bitter, you don’t want to end up saying things you didn’t really mean to. So they take their time, they process their emotions, thin back to what happened, and then come to a decision about how to tackle it. Before you say anything, consider other’s feelings. Never be rash with words or actions.
有时保持沉默是非常重要的。尤其是当你生气、被激怒或很痛苦时。你不想说一些让别人误会的话。优秀的人很从容，他们能控制自己的情感，想想发生过的事情，然后决定如何处理。在说话之前，考虑他人的感受。不要轻率说话或行动。