和谐英语

您现在的位置是:首页 > 英语听力 > 商务英语 > 办公室英语会话

正文

办公室英语口语第187:An angry customer 气愤的顾客

2008-01-30来源:和谐英语

音频下载[点击右键另存为]

An angry customer
A: I am very sorry to hear that you’ve been having so many problems, sir.
B: Well, sorry isn’t good enough! What can you do to help me?
A: Well, to begin with, I’d like to ask you a few questions if I may?
B: Fine, whatever it takes to get this straightened out!

气愤的顾客
A:很抱歉听到您有这么多的麻烦,先生。
B:是吗?光抱歉是不够的!你怎么帮我解决呢?
A:好吧,首先请允许我问您几个问题。
B:行,什么都行,只要能解决问题。