CNN News:网购改变人们的购物方式

Which of these internet browsers was launched first? Internet Explorer, Mozilla, Safari, or Netscape. In 1994, the Netscape Navigator started helping people with an internet connection browse the worldwide web.
Netscape also introduced something called SSL, Secure Sockets Layer, which became the first internet standard for protecting people's private information. This, of course, gave rise to online shopping because before SSL, people were concerned that sensitive info, like credit card numbers, wasn't safe in cyberspace.

In fact, in Amazon's early days, folks commonly called the company to give their payment info over the phone. Though online shopping has dramatically changed how people shop in recent years, it carries an additional challenge for retailers. There are more returns of things ordered online than things bought in the store. You might be surprised at what happens when you ship something back.