地道美语听力练习:Hotel Housekeeping

地道美语听力播客English as a Second Language Podcast (ESLPod)，是一家位于美国加州洛杉矶的英语教育研究机构推出的英文听力会话，于2005年7月23日首播， 主播Dr. Jeff McQuillan为南加州大学的语言学博士， 现专注于外国语学生的英语学习研究。该播客在iTunes store播客的教育子分类中，与Grammar Girl Just Vocabulary常居前三甲.

I was at the store the other day. I'm so glad that the hotel I booked didn't turn out to be a dump. The last time I went on vacation, I booked it online sight unseen, and it turned out to be a run down hotel. This hotel was completely different. The decor was tasteful and updated, the staff was friendly, and the rooms were well-maintained.

Well, that is, until my second day there. When I left my room in the morning, I had removed the "Do Not Disturb" sign from my door so that housekeeping would know I needed my room made up. When I got back in the afternoon, though, it hadn't been done properly. The maid had made the bed, cleaned the bathroom, and re- stocked the mini-bar, but she hadn't vacuumed the carpet and didn't leave any soap or clean towels. I called down to the front desk to make a complaint.

"Front desk. How may I help you?‚"

"Hello. I'm in room 1201 and housekeeping didn't leave any soap or clean towels. And, the floor still needs to be vacuumed.‚"

"Oh, I'm so sorry. Let me connect you with housekeeping." I waited on hold.

"Housekeeping.‚"

"Yes, this is room 1201. The maid who cleaned my room didn't leave any soap or clean towels, and the floor needs vacuuming.‚"

"Okay. I'll get someone up there right away to take care of that."

About 10 minutes later, the maid knocked on the door. I stepped out of the room and she left the toiletries in the bathroom and vacuumed. That was pretty quick service. I'm glad I didn't get the run-around.