地道美语听力练习:变更酒店预订

Reservation agent:Hello, Milton Hotel reservations. How may I assist you?

Sally:Hi, I'm calling to make some changes to an existing reservation.

Reservation agent:Certainly. Do you have the reservation number?

Sally:Sure, it's 234678.

Reservation agent:That's a reservation for Sally Menkel. Is that right?

Sally:Yes, that's right. I'd like to change the check-in date from September 15th to September 16th.

Reservation agent:Certainly. I can make that change for you. Is that the only change?

Sally:No, the check-out date will also change, from the 23rd to the 24th.

Reservation agent:No problem. We have you arriving on the 16th of September and departing the 24th of September.

Will there be anything else?

Sally:Yes, there will be two people in my party, not just one.

Reservation agent:I've made that change. Anything else I can help you with?

Sally:Yes, instead of a courtyard room, I'd like a room with a view, preferably on an upper floor.

Reservation agent:I can certainly change that for you, although there will be a change in the room rate.

The new rate is $189 per night.

Sally:On second thought, I'd prefer a suite that overlooks the pool. Is that possible?

Reservation agent:Certainly. The new rate is $249 per night.

Sally:Oh, that's really expensive. I think I'd better to stick to my original room.

Reservation agent:All right. I've changed your reservation back to a courtyard room. Anything else?

Sally:Maybe I should shorten my stay.

If I do that, I could afford a suite. Yes, let's change the dates and the rooms again.

Reservation agent:Let me make a suggestion.

Let's cancel this reservation and make a whole new one.

That way, we can make sure everything is correct.

Sally:Oh, that's not too much trouble for you, is it? I'd hate to be a bother.

Reservation agent:No, no trouble at all.