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如何用英语进行投诉

2018-11-16来源:和谐英语
Practice

Now, you try it! Look at the situations below and choose one or two to practice making a complaint. Write your answers in the comments area.

Situation 1:

You have been planning a trip for months and are very excited. But it's 12 hours of travel time, including two flights. Your first flight is delayed three times, which will cause you to miss your connecting flight. That means you will also miss a special event tomorrow at your destination. And you already bought tickets to the event. Talk to the airline worker about the problem.

Situation 2:

Your professor puts students into small groups for a big project. The project is 25% of your final grade. You are in a group with two other people. One is a hard worker. But the other texts people a lot and doesn't do enough work. The hard working student is not bothered by the lazy student. But you are. Talk to the lazy student or the professor about the problem.

Situation 3:

Your Internet company recently changed your data plan without your permission. The cost of your monthly bill is now double what is was. You have been trying to reach the billing department for a week but they keep putting you on hold for more than 20 minutes. Your payment is now late. You finally reach a representative by phone. Talk to them about the problem.