VOA慢速英语:Businesses Want to Ban Bad Online Reviews

post – v. to write an online message

keychain – n. a holder of keys

customer – n. someone who buys goods or services from a business

clause – n. legal language in a contract or document

review -- n. an act of carefully looking at or examining the quality or condition of something

newlyweds – n. A newly married couple

overcharge – v. to charge too much for something

excessive – adj. going beyond what is usual, normal, or proper

penalty -- n. punishment for breaking a rule

filthy – adj. very dirty