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国际英语新闻:Toyota owners get recall compensation

2010-04-09来源:和谐英语

HANGZHOU, April 7 (Xinhua) -- So far, 251 Toyota owners in east China's Zhejiang Province have received compensation from the Japanese automaker to cover expenses incurred in January's recall.

An average of 300 yuan (43.9 U.S.dollars) was offered to RAV4 owners either in cash or through coupons, said the Zhejiang Provincial Administration for Industry and Commerce Wednesday.

Last Monday, a Toyota delegation agreed after talking with authorities of Zhejiang Province to compensate customers of its RAV4 vehicles in accordance with Zhejiang's regulations on consumer rights protection, the first of its kind in the country.

"Although 300 yuan is not much, it symbolizes our victory in rights protection as Chinese consumers have never been compensated for car recalls," said Chen Feijun, a RAV4 owner who had filed complaints to Zhejiang's consumer protection authority, asking Toyota to cover his recall expenses incurred in transportation and absence from work.

Chen Sunday accepted Toyota's offer of a 300-yuan coupon and used it for services of vehicle maintenance the same day.

Zhejiang is the only Chinese province that has legislation that companies should compensate customers for car recalls.