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酒店文职人员(英文简历)HOTEL CLERK

2008-05-01来源:
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.      OBJECTIVE:   To contribute developed customer relations and administrative skills to a challenging in a hotel.         SUMMARY OF QUALIFICATIONS:      Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.   Detail-and goal-oriented.   Function well in high-stress atmosphere.   Knowledgeable on both EECO and APTEC computers systems.   CAREER HISTORY   1992-Present THE OLIVER HOTEL,Whitewater,KS   Hotel Clerk   Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.      1988-1991 WALDEN HOTEL,Walton,KS   Hotel Clerk   Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.         1986-1987 WALDEN HOTEL,Walton,KS   Sales Associate   Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.      1983-1985 BETHEL COLLEGE,North Newton,KS   Secretary   Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.      EDUCATION   BETHANY COLLEGE,Lindsborg,KS   Bachelor of Science;Sociology,1983      PREFERENCES   Furnished upon request.      Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.   Education is de-emphasized because candidates work history is strong.