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06考研英语冲刺12大主题经典范文 11

2007-05-20来源:

  Writing(2)
  小作文
  范文11:A Memo(备忘录)


  To: the secretary
  From: the manager
  Xiao Zhang,
  We have decided to refund the customer who had purchased a flawed product from our company. Please write a letter to him informing him of our decision and arrange for him to get the refund. 
  Since the quality of our product and service is vital to the well-being of our company, any complaint from our customers must be heeded immediately. You did a fine job by telling me duly. Thank you.
  Manager Li