正文

每天说半小时英语口语011

2011-08-01来源:和谐英语

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Dialogue 1

W: Could I see the manager please? I have a complaint to make.
请问我可以见一下经理吗？我要投诉。

M: Yes, I’m the manager here. What can I do for you, Madam?
是的，我就是这里的经理。女士，有什么我可以帮你的吗？

W: Did you have the room checked before we move in?
在我们搬进来之前，你们有没有检查房间？

M: Which room are you in?
你住在哪个房间？

W: 1808. The toilet doesn’t work properly; the water doesn’t run in the shower.
1808房。房间的厕所坏了；浴室的水流不出来。

M: I’m awfully sorry to hear that. I’ll turn to it right away.
听到这个我觉得非常抱歉。我马上去处理。

(After checking) （检查之后）

M: I do apologize. We’ll change your room to 2002.
我向您道歉。我们给你换到2002号房。

W: That’s not bad. Thanks for your help.
那不错。谢谢你的帮忙。

M: It’s my pleasure, Madam.
这是我的荣幸，女士。