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导购英语口语 第205期:售后服务(1)

2013-10-22来源:和谐英语

Conversation 1

A: I think it's a good buy. But what if there should occur some mechanical problem? Do you have a warranty for this?

A:这件货物很好,但如果用后出现机械问题怎么办?这有没有保修?

B: Yes, it has one-year guarantee. We have after service centers. There is no charge for all repairs during the warranty period. It covers both service and parts.

B:有的,这货物有一年保修期。我们有售后服务中心,保修期内一切修理免费,包括维修服务及零件更换。

A: Is after service possible in F.T. District?

A:在F.T.区右手否服务吗?

B: Yes,of course.We have three centers in F.T.We have qualified technicians at each of our service centers.If any trouble arises,we can deal with it promptly.

B:当然有,我们在 F.T.区有三家服务中心。我们每家服务中心都有合格的技师。如有任何故障,我们可以及时处理。