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办公室英语会话第200期--With a very upset customer 面对气愤的顾客

2017-09-14来源:和谐英语

With a very upset customer
A:
This is the last time I’m using your company. I have never seen so much disorganization!

B: I do apologize, Mr. Kane. There is really no excuse for this. But I assure you this will not happen again! We have spoken to the salespeople involved.

A: That’s not good enough! I just don’t trust your company to take care of business in an orderly fashion.

B: You have every right to be upset, Mr. Kane, but I do hope you’ll reconsider.


面对气愤的顾客
A:这是我最后一次和你们公司打交道。我从未见过如此的杂乱无章。
B:实在对不起,凯恩先生。的确不应如此。我们已经找有关的销售人员谈过了。
A:这不够,我就是不相信你们公司能井井有条地做事。
B:您发火是有充分理由的,凯恩先生,但我也真诚希望您能重新考虑。