人人说英语(初级口语) un31-32

[00:00.00]Unit 31  Making a Complaint
[00:06.33]抱怨
[00:12.67]Conversation 1
[00:14.43]会话一
[00:16.20]Key Words and Phrases
[00:18.23]关键词汇
[00:20.27]soup                 hate                 complain
[00:23.69]汤                   不愿                 抱怨
[00:27.12]salty                manager              take care of
[00:30.50]咸的                 经理                  处理
[00:33.88]Conversation 1
[00:35.85]会话一
[00:37.83]Waitress:Yes,sir?
[00:39.26]什么事，先生？
[00:40.70]Customer:I hate to complain,but this soup is too salty.
[00:43.78]我不想抱怨，但这汤也太咸了。
[00:46.86]Waitress:I'm very sorry.sir.I'll ask the manager to take care of this.
[00:49.49]真抱歉。我去叫经理来处理。
[00:52.11]Waitress:Yes,sir?
[00:53.58]什么事，先生？
[00:55.04]Customer:I hate to complain,but this soup is too salty.
[00:58.07]我不想抱怨，但这汤也太咸了。
[01:01.10]Waitress:I'm very sorry.sir.I'll ask the manager to take care of this.
[01:04.43]真抱歉。我去叫经理来处理。
[01:07.76]Conversation 2
[01:10.19]会话二
[01:12.62]Key Words and Phrases
[01:14.55]关键词汇
[01:16.49]air-conditioner       work                 fix                  get it fixed
[01:22.01]空调                  工作                  修理                 请人修理某物
[01:27.54]Conversation 2
[01:29.51]会话二
[01:31.48]Guest:Miss,the air-conditioner in my room doesn't work.
[01:34.00]小姐，我屋子里的空调坏了。
[01:36.52]Clerk:Oh,sorry about that.We'll get it fixed as aoon as we can.
[01:39.85]真对不起呀，我们会尽快派人修好。
[01:43.18]Guest:Miss,the air-conditioner in my room doesn't work.
[01:45.70]小姐，我屋子里的空调坏了。
[01:48.23]Clerk:Oh,sorry about that.We'll get it fixed as aoon as we can.
[01:52.05]真对不起呀，我们会尽快派人修好。
[01:55.88]Conversation 3
[01:57.76]会话三
[01:59.64]Key Words and Phrases
[02:01.63]关键词汇
[02:03.61]sweater               return               wrong
[02:06.24]毛衣                  送回                 有毛病的
[02:08.86]run                   neck                 change
[02:12.30]脱针                  脖子                  换，更换
[02:15.73]Conversation 3
[02:17.56]会话三
[02:19.39]Customer:I'm afraid I have to return this sweater.
[02:22.47]恐怕我得把这件毛衣退掉。
[02:25.55]Shop Assistant:May I ask if there's anything wrong with it?