商务英语口语对话:Hotel Situations旅馆情景

Dialogue 1

F: Hello, welcome to prise star hotel. How may I do for you?

M: Hi, yes, I have a reservation. My secretary called and booked a room a couple of weeks ago, the reservation should be for a double bed, none smoking room.

F: And what name of reservation made under?

M: It should be under Steve Johnson.

F: Mmm, let me see, it seems there is no Johnson listed for a room for tonight, is there any other name that you reservation list under？

M: No, here is the confirmation number, would that help? It is 898007,I had the room booked with a visa cord card.

F: Ah, yes, here it is, you have a standard double room, non smoking on the 3rd floor, I just need to see some identification and the credit card you booked the room with if you don’t mind.

M: Sure, here it is. Would it be possible to check out and pay the bill in the morning, also, what time is breakfast served?

F: There is a continental breakfast buffet from 6:00am to 10:00am, it’s in the lobby.

Also you can settle your bill in the morning, but we require a 20% deposit upfront, but I can just keep a record of your credit on file. Ok, I’ve got you all set up if you could just sign here, and initial here, here is your room key, anything else I can do for you?

M: Yes, could you call me a taxi please?

讲解

Book: to make arrangements to stay in a place, eat in a restaurant, go to a theatre etc at a particular time in the future 预约，预定
I'd like to book a table for two for 8 o'clock tonight. 我想订一张今晚8点的两人餐桌。

Reservation: an arrangement for a seat on a plane or train, a room in a hotel, etc. to be kept for you
I'll call the restaurant and make a reservation. 我要给饭店打个电话预定座位。
We have reservations in the name of Grant. 我们是以格兰特的名字预定的。

Check out: 结帐离开
Mrs Hyde has checked out this morning.
海德夫人今天上午已经结帐走了。

initial: (姓名或组织名称等的)首字母
He carved his initials on the wall.
他将他名字的首字母刻在这墙上。