常用商务英语口语学习 第154讲:怎样商讨索赔事宜

A: Mr. Green, I am calling to inform you the goods we received are in bad condition.
格林先生，我打电话想通知贵方的货物抵达我方时受损很严重。
B: I'm sorry to hear that.
我方对此感到很遗憾。
A: We claim for compensation.
我方要求赔偿。

A: According to the contract, we should offer you the allowance for the next shipment.
根据合同，我们应该在下次发货时给你们补偿。
B: Yes.
是的。
A: I think after we make an investigation of the matter, we'll consider the allowance.
我想在做了调查之后我们再决定补偿事宜。
B: OK.
好的。