常用商务英语口语学习 第316期:投诉应对术(1)

It is now over two months since we sent in the order for Tape Recorders. 我们订购你方的录音机已经两个多月了。 It is now over two months since we sent in the order for Tape Recorders. 我们订购你方的录音机已经两个多月了。 Yes, haven't you rcccived the shipments? 是的，您还没有收到货物吗？ Yet wc arc still awaiting delivery. 我们还在等待发货。 You should know that the delivery date is very important to us. 你们应该知道发货时间对我方的重要性。 We wish to call your attention that up to the present moment, no news has come from you about the shipment. 我们想提醒您，到目前为 止我方还没有得到关于发货的任何信息。

Our users are in urgent need of the machines and are pressing us for an early delivery. 我们的用户急需这些机器，催促我们尽早交货。 Anything goes wrong? 有什么问题吗? Our users are in urgent need of the machines and are pressing us for an early delivery. 我们的用户急徭这些机器，催促我们尽早交货。 As our customers are in urgent need of the contracted machines, we hope you can assure us of an early shipment. 由于我们的顺客急需 合同中的机器，我们希望你方可以确保早日发货。 I want to know why our alloy inserts haven't arrived yet. Our customers arc in urgent need of them. 我想知道为什么我们的合金镶面还 没有到货。我们的顾客急需这批货物。