常用商务英语口语学习 第351期:售后服务(1)

I understand why you're upset, sir.

先生，我明白您为什么恼火。 I understand why you're upset, sir. 先生，我明白您为什么恼火。 Well then, do something about it! 那好，想想办法吧！ I am very sorry, sir. But，at the moment, there is really nothing I can do. As soon as my supervisor comes in，I will contact you. 非常抱歉，先生。可这会儿我的确无能为力。我的上级一来， 我立刻就跟您联系。 I'm sorry to give you so much trouble. 抱歉给您添了这么多麻烦。 I realize that we've started off badly, but I think you'll be pleased with the refinished work. 我知道我们开头开得不好,但我想我们的返工结果会使您满意的。 I expected a better standard. 我原以为水平会比这高。 I realize that we've started off badly, but I think you'll be pleased with the refinished work. 我知道我们开头开得不好，但我想我们的返工结果会使您满意的。 I am very sorry you feel that way. 非常遗憾您这么想。 I think you'll be satisfied with the quality of these designs. 我想您一定会对这些设计的质量感到满意的。 I hope that answers your questions. 我希望这能回答您的问题。 I really appreciate your assistance. 非常感谢您的协助。