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面对面沟通常用句型

2010-08-07来源:和谐英语
3. 寒暄(Small talk)

寒暄虽然不属于业务洽谈内容,但它却是商务沟通重要构成部分。和英美人士寒暄时要了解他们的寒暄习惯以及话题,应尽量避免涉及个人隐私的话题。若交谈双方已非常熟悉,这一过程也可能会省略或相对缩短。

4. 进入正题(Getting down to business)

寒暄过后可以利用以下句型自然过渡到业务洽谈:

A: Let's get started.

B: Yes, I'm looking forward to it.

A: Let's get down to business.

B: OK.

A: Shall we get down to business?

B: Yes, please.

5. 业务洽谈(Business talks)

顺利的寒暄之后,交谈双方会感动自然、放松,这对下一个沟通过程(即交谈的目的:业务洽谈)非常有利。事实上,许多商业人士认为商务沟通的难点在于业务洽谈前后的一些步骤,尤其是寒暄这部分。成功的寒暄往往会带来令人愉悦的业务洽谈氛围。业务洽谈的具体过程涉及各种功能句型,在此就不一一列举。应当强调的一点是,会面的目的在于沟通,因此,我们在用英语和外籍商业人士沟通时不要因为害怕犯语法错误而不敢表达。

6. 结束谈话前过渡(Pre-closing the conversation)

我们知道写作要注意行文的衔接与连贯,口头表达也应过渡自然。在结束谈话之前,交谈双方可以使用以下表达顺利过渡到会谈的结尾:

A: I think we have covered every point.

B: I think so.

A: I think that covers everything.

B: Yes, I agree.

A: OK. Shall we go over what we've talked about today?

B: Yes, please.

7. 结束谈话(Closing the conversation)

结束业务洽谈后,东道主一般要感谢来访者并表达将来再次见面或联系的愿望,常见的表达如下:

感谢(Acknowledgement)

A: Thank you for your help. B: I'm glad I could help.

A: I really appreciate your time. B: It's my pleasure.

A: Thank you for your cooperation. B: You're welcome.

展望未来(Looking forward)

A: I look forward to seeing you again. B: Me, too.

A: Have a good weekend/journey/holiday. B: You, too.

8. 再见(Farewell)

表达再见概念的用语较多,常见商务场合的表达如下:

A: Nice meeting you. Goodbye.

B: Nice talking to you too. Bye.

A: Speak to you soon.

B: Me, too.

A: Take care.

B: Cheers. (British way).