外企白领口语第6课:电话用语

电话用语 Making a Phone Call
您好，XX公司。您有什么事？ XX Company.Can I help you?
A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.
我是XX公司的XX。This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
请问XX在吗？/我找XX。May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,she's at lunch.
留言 leave a message
A: He isn't here now,would you like to leave a message?
B: Please tell him to give me a call.
转告 take a message
A: The manager is at the meeting,can I take a message?
B: Please tell him Tom called.
请问您怎么称呼？Who shall I say is calling?
=May I have your name?
=Who's calling,please?
A: Who shall I say is calling?
B: James Henry,from London.
接电话 get the phone
A: I'm busy now.Can someone get the phone?
B: OK.I got it!
接通……的电话 put sb.on
A: Could you put him on?
B: One moment,please.
为……接通电话 put sb. through
A: Would you put me through?
B: OK,I'll get you the person in charge.
请不要挂断。hang on =hold on
A: Hang on please.I've asked him to receive the call.
B: Sure,thank you.
他正在接电话。He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
过一会儿打过来 call back later
A: I'm in the middle of something.Could you call back later?
B: No problem,I'll call you this afternoon.
请给我回电话。call me back
A: Could you have her call me back please?
B: OK,I'll let her know.
请转分机8096。Extension 8096,please.
A: Extension 8096,please.
B: One moment while I connect you.
挂断电话 hang up the phone =get off the phone
A: Tell him to come tomorrow.
B: He has just hung up the phone.
电话会议 telephone conference
A: There is a telephone conference you need to attend this afternoon.
B: I got it,thanks!
打国际长途 make/place an international call
=call overseas
A: I'd like to make an international call.
B: What's the number?
对方付费电话 collect call
A: I need to make a collect call.
B: Just one second,I will connect you.
您太太的电话。It's your wife calling.
=Your wife is on the phone.
A: It's your wife calling.
B: Please tell her I'll be right with her.
您的电话 There is a call for you.
=You have a call.
A: Mr.Smith,there is a call for you.
B: Thank you.I'll take it here.
打电话求援 call for help/assistance
A: It seems we should call for help.
B: Yes,tell them to hurry.
稍等。 Just a moment. =Hold on,please.
A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?
B: Hello,I would like to speak to your manager of human resources,please.
A: Just a moment,I'll check to see if she is at her desk.May I tell her who is calling?
B: This is Catherine from Ping'an Insurance.Im calling in regards to our meeting next Monday.
(电话)联系上……get hold of sb.= get in touch with sb.
A:Hello,Bill, Daisy speaking.What can I do for you?
B: Hello,Miss Daisy.So glad to get hold of you.
I have an unexpected department meeting next Monday.
Is there any possibility we can move our appointment for that day to Thursday?
我想电话确认。I'm calling to confirm/check again.
A: Hello.This is Emma.Who is calling please?
B: This is Adam of Mail Company.
I'm calling to confirm whether you are still available for the reception held by our company next Monday.
我打电话是想……I'm calling to...
A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.
I'm calling to see if it's possible for you to meet me sometime tomorrow.
B: OK,would it be convenient for you to come in at 10 a.m.?
我没听清。I didn't quite catch that.
A: I'm sorry,I didn't quite catch that,could you please repeat the number?
B: No problem,my office number is 82793796.