托福写作难点话题高分范文赏析：complain in writing or in person

　　和谐英语网为同学们整理了托福写作难点话题高分范文赏析：complain in writing or in person，供考生参考学习。

　　写作难点话题一览

　　complain in writing or in person?

　　When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.

　　写作思路展开结构分析

　　可以采取it depends的策略，要看是什么样的问题。也可以先比较，后选择。书信投诉：有条理;避免冲动、更加理性;可以直接与高层沟通;也可以向媒体投诉;但是可能石沉大海(like a stone dropped [sank] into the sea — no echo);当面投诉：可能是最快解决问题的方式;相比文字，有更多的表达方式，比如appeal to emotion; appeal to pity等等;但是如果缺乏控制，可能会引起争吵，反倒使情况恶化。

　　本话题高分范文赏析

　　When we finally find out a service or a product that failed to satisfy us, we have to complain. Occasionally, we can choose whether to make an argument face-to-face or in writing, but usually we have no choice. We have to make our case in person if we need a personal touch or have no time to write; we have to write if we can't meet the right person to complain.

　　Writing has its advantages: when we write, we can better control the flow of our ideas, explain complex issues patiently, and convey our feeling of troubles that the poor products have brought explicitly and accurately. On the other hand, writing also has disadvantages: we may lack of a sense of what the readers are like—amiable or prickly, generous or difficult—and we can't respond immediately to their doubts, questions, or misunderstandings.

　　When we write, we also lose one way to get the reader to take our argument seriously: face-to-face, we can draw others into it with our body language, the passion in our voice, even the look in our eyes. If, for example, I ran into a dean after a bad experience at the student health service, I could visibly communicate my frustration right there, and the dean would probably respond more intently than if he/she were in his/her office reading an angry letter.

　　For common trivial problems, I'd prefer to complain in person, which is more direct than in writing. To a large extent, to complain in a right way is a pure skill, if properly handled, problems can be solved without any quarrel, because appropriate courtesy is always appreciated. On the contrary, if the problem or issue is fairly critical, I'd prefer write a specific piece to complain, for complex issues often deserve careful thinking.