Aspirations Worth Their Weight in Platinum

"To succeed, planning alone is insufficient. One must improve as well." - Isaac Asimov

No matter what your goal is in life, be it a professional secretary or the leader of an important association; a creative arts designer, or the owner of a large corporation, as a total person, you must always strive for improvement. For greater career or Business enrichment, there are two aspirations that are worthy of attaining. One is effective communication; the other is a positive self-image.

I. EFFECTIVE COMMUNICATION

Being able to communicate with others effectively, makes for better human relationships--and builds your self-esteem. Throughout your Business and social communications, always be considerate and polite. As often as possible and reasonable, avoid distractions by giving the person you are speaking with your undivided attention.

During a conversation, no matter how important a certain point is, there will be times when the other person is not fully attentive. A good way to hold the listener's attention is to keep eye contact. And speak slowly. Don't assume that others can absorb information as quickly as it is spoken. Some are slow to react, so have a little patience.

Always make clear, complete statements. A good choice of words leads to less confusion and misunderstanding. When your listener expresses a frown or looks puzzled, ask whether they have a question, or repeat your point.

Before speaking it is wise to identify your listener. When possible always consider their age range: teenager, college student, or a senior citizen. Other obvious characteristics may include the hearing or sight impaired person. This prevents the mistake of talking down to them or over their head.

Avoid negative impressions. For example: try not to make a habit of telling others your problems. Everyone has problems, some worse than your own. Your opinions are just that - yours only. Don't impose them on others unless you are willing to listen to theirs, too.

Speak in a positive manner. Put yourself in the other person's place. If you exaggerate most people can usually tell, and will doubt your reliability. If you sound insincere, people won't trust you. And as you talk, remember to speak up, but don't shout. A voice that is too loud is upsetting and even painful. Speak clearly, but not too soft, or too low - you will lose your listener.

Always have your facts together. Remember, the other person's time is valuable, too. So know when to stop talking When it is your turn to listen, be alert to what is being said. Give the speaker time to finish a statement. And if you show enthusiasm and interest, you can be certain your speaker will not only be impressed, but will remember you favorably. Do try to listen for the speaker's feeling behind the message.

Remember, effective communication is a two-way game. Play according to the rules of courtesy, clarity, and credibility and you'll always be a winner.

II. A positive SELF-IMAGE

The mental picture you carry, the way you think, and the way you feel about yourself is your self-image. Creating and maintaining a positive self-image serves a useful purpose. Each of us at one time or another dreams of being successful in our chosen field or Business. Yet, there are many others who aren't too sure of their goals or even too sure of themselves.

Have you already made your