商务英语300句Unit03TelephoneCalls２

Dialogue 5

A: (on the phone) Hello? Smith here.

B: Oh, Mr. Smith, my name is Melva Miller. You don’t know me, but I’m a friend of Mike Black.

A: Oh, yes?

B: When I told Mike I was coming to live here he gave me your name, and suggested that I give you a ring. I was wondering if you could give me some advice.

A: I’ll be pleased to if I can. What can I do for you?

B: Well, I’m looking for a place to live. Mike thought that as you’re an estate agent you might know of something suitable.

A: Yes, I think I can help you. Why don’t you come round and see me? Do you know where my office is?

B: Yes. I’ve got the address.

A: Good. Where are you now?

B: I’m at the post office.

A: Oh, well, that’s just a few minutes walk from my office. Come round and see me now.

B: Thank you very much, Mr. Smith.

A: Not at all.

-- 您好，我是史密斯。

-- 哦，史密斯先生，我是梅尔薇·米勒。您不认识我，但我是迈克· 布莱克的一个朋友。

-- 哦，是吗？

-- 当我告诉迈克我要来这里时，他给我您的名字，他还建议我给您打 个电话。我想知道您能否给我一些建议。

-- 如果可以的话，我很乐意。我能为您做点什么？

-- 哦，我在找一个住的地方。迈克想您是一位房地产商，可能知道 一些合适的信息。

-- 是的，我想我能帮你。你为什么不过来找我呢？您知道 我的办公 室在哪里吗？

-- 是的，我有地址。

-- 太好了，你现在在哪里？

-- 我在邮局。

-- 哦，那里离我这里走路才几分钟。现在过来找我吧。

-- 非常谢谢你，史密斯先生。

-- 不客气。

Dialogue 6

A: Good morning. Marketing Department. Can I help you?

B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they haven’t arrived yet.

A: Oh, I’m sorry, Sir. I’ll check it immediately. Can I have your full name, address and phone number?

B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198.

A: Thank you, Sir. I’ll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies.

B: Oh, that’s all right. I’ll be waiting for your call. Bye-bye.

A: Bye-bye and thank you for calling.

-- 早上好，市场部，有什么可以帮忙的吗？

-- 早上好，我是库巴特先生。我一个星期前订购了五桶纯净水，但是 还没有到货。

-- 哦，对不起，先生。我立刻查一下。您能告诉我您的全名、地址 和电话号码吗？

-- 好，布鲁斯·库巴特，金陵路480号，5653-0198.

-- 谢谢你，先生。我会检查一下我们运输部，将在十五分钟或者二十 分钟内给您打电话。请接受我们真诚的道歉。

-- 哦，没关系。我会等您的电话，再见。

-- 再见，谢谢您打电话过来。

Words and Expressions

draft [ drB:ft ] 草稿

agreement [ E5^ri:mEnt ] 协议，协定

bother [ 5bCTE ] 麻烦，打扰

hang up / hang on 挂断电话/不挂断电话

step out 暂时离开

hold the line （打电话时）不挂断

extension [ iks5tenFEn ] (电话)分机

tie up （工作等）把……缠住，使无法脱身

cut off （指电话）通话被中断

reconnect [ 7ri:kE5nekt ] 使重新接通

follow [ 5fClEu ] 听懂，领会