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工作中最费劲的谈话,论高效沟通的技巧

2013-08-30来源:互联网
'Your strategy is ridiculous'

“你的策略很可笑”


Ever think, "If I were in charge around here, we'd go in a whole different direction..."? The safest option, of course, is to keep that opinion entirely to yourself.

你是否有过这样的想法:“要是由我来负责,我们就会朝着截然不同的方向努力……”当然,最安全的做法是把这种想法完全留在心里。

But if your corporate culture encourages debate and consensus, respectfully disagreeing can pay off. Just make sure it's clear you have the best intentions for doing so, Grenny says.

但格雷尼指出,如果你的公司文化鼓励通过辩论达成共识,以尊重的态度提出不同意见会带来回报。但一定要让别人明白,你这样做是出于善意。

"You want to establish up front that, far from trying to undermine your boss, you're offering a different viewpoint that might help," he says.

他说:“要充分表明,你提出的不同观点可能有用,而绝不是要挖老板的墙角。

It's not so much what you say as how you say it, Grenny notes. So tread softly and ask lots of questions. Lay out facts supporting your view that a given plan won't work, then keep reassuring your boss that your goal is to help the whole team succeed.

格雷尼认为,怎么说比说什么更重要。所以态度要温和,还要问许多问题。用事实来说明你为什么认为某项计划不会奏效,而且要向老板表明,你的目的是帮助整个团队取得成功。 他指出,得体地就现状提出不同意见能体现出你的关切之情。这样,“你的开诚布公就可能让老板的态度变得更加坦诚。”希望是这样。