10招教你应对粗鲁的人

If only there were a way to make all the rude people go and live on an island together so we didn’t have to deal with them!
要是能有办法把所有粗鲁的人都赶到一个岛上该有多好，这样我们就再也不用跟这种人烦了！

But wait a sec. There are smarter ways to deal with rude people! Here are my top 10.
不过也别担心，对付粗鲁的人不乏妙招，请看下面这10个方法吧。

1. Remember, sometimes the rude person is you.
1. 别忘了你自己可能也有粗鲁的时候。

Maybe not today, but there’ve been times when you were rude. And you’re not a bad person. So next time somebody’s rude to you, remember that they’re human just like you, and rudeness alone doesn’t mean they’re a bad person either.
不一定是今天，但你肯定有过失礼的时候。不过这并不表示你品行恶劣。所以，下次要是有人冒犯你，别忘了他们跟你一样也是普通人，不要单凭粗鲁就认定他们是坏人。

2. Don’t take it personally (even if it’s personal).
2. 即便真是针对你个人的，也不要太往心里去。

When someone’s rude—especially if they’re making personal comments about you—it’s easy to get upset. But you have a choice about how you react. Take the power out of their rudeness by choosing to treat it as their problem, not your problem.
要是有人不讲理，甚至指名道姓针对你，那你肯定会感到非常难受。但是，你仍然可以选择如何去面对：你就想不讲理是他们自己的问题好了，跟你无关。

3. Find out why.
3. 找出原因。

People have their own reasons for being rude. Perhaps they’ve had a bad day, or they’re in a hurry and think there isn’t time for manners. Perhaps they don’t even realize how rude they’ve been. You won’t know until you ask! Stay calm and simply say, “I think that’s pretty rude. Why are you treating me like this?” The answer may surprise you.
人们粗鲁总归会有原因，或许他们这一天很不顺，或者比较匆忙，觉得没必要讲求客套礼节，又或者他们根本就没意识到自己失礼了。你只有问了才会知道是什么情况啊！所以，先冷静地问一下：“我觉得你这样很不讲理，为什么要这样？”说不定你会知道很意外的理由。

4. Be objective and analyze the rudeness.
4. 保持客观，了解对方为何粗鲁。

So somebody was rude to you. What did they do or say? Was there any sense in it? If you view the situation objectively, you’ll realize that most rudeness is senseless, so you can cheerfully ignore it. On the rare occasions when there’s logic behind the rude behavior, staying objective lets you address the root of the problem instead of the rudeness concealing it.
好吧，有人对你很粗鲁。那么他们说了或做了什么？他们的说法或做法有道理吗？如果客观判断整个情况，你会发现大部分不讲理都是毫无意义的，所以干脆无视掉吧。在极少数情况下，粗鲁言行背后也存在客观理由；那么这时保持客观则能让你从根本上解决问题，而不会被表面的不讲理所迷惑。

5. Don’t join the drama club.
5. 不要陷进闹剧。

Do you feel like yelling at the rude people around you? Don’t. Joining in the drama will only escalate the situation. Whether you’re dealing with a drama queen who’s doing it on purpose, or an inconsiderate oaf whose rudeness is unintentional, keep your dignity intact by not letting rude behavior provoke you into a tantrum of your own.
你有没有觉得特想朝不讲理的人吼过去？千万别这么做。跟着起哄只会让情况更严重。不管对方是故意无理取闹的刁蛮女，还是无意莽撞的马大哈，都请维持好你的尊严，不要受粗俗言行干扰而勃然动怒。