10招教你应对粗鲁的人

Rudeness is hurtful, but removing yourself from the situation is the fastest and surest way to avoid more rude behavior from the same person. Walk away, even if they’re still talking to you! If they’re a stranger, you’ll never have to deal with them again. If they’re a friend or colleague, they’ll soon learn that being rude to you gets them exactly nowhere (and maybe that will prompt them to be nicer next time).
不讲理很伤人，不过主动摆脱那个环境绝对是避免受到同一个人无礼对待的最快最好方法。直接走开吧，管他是不是还在背后说你呢！如果对方是陌生人，那你反正以后再也不会跟他们打交道；如果是朋友或同事，他们肯定会发现这么做没啥好处，而且或许以后他们会变得对你更好呢。

7. Consider offering help.
7. 想想能否提供帮助。

Some rudeness is a simple case of bad manners. But often, a person who’s rude to you does so because they feel frustrated about something—and if it’s within your power to resolve their frustration, you may see them switch from rudeness to gratitude in seconds. A word of warning, though: only offer help if you can provide it immediately, as an offer of help “later on” can add to their feelings of frustration.
有些人没礼貌纯粹只是习惯不好。但一般情况下，对方对你不礼貌或许只是因为遇到了不顺心的事儿。如果你有能力帮忙解决的话，或许他们一下子就能从粗鲁无礼变成感激涕零了。当然还得提醒一句：只能提供那种可以立刻兑现的帮助，不然，“以后帮忙”会让对方更加心烦气躁。

8. Understand rudeness as a habit.
8. 明白粗鲁也是一种习惯。

Some people are rude simply because they’re always rude. Once rudeness becomes a habit, it can be difficult to shake off even if they truly want to behave better. Habitual rudeness should never be taken personally; it’s just a pattern that’s hard to break. Which brings us to the next point—
有些人没礼貌，是因为他们一贯就这样。一旦养成了没礼貌的坏习惯，就算真心想改也很难改掉了。永远不要把对方习惯性的粗鲁太当回事儿，他们只是本性难移罢了。这也涉及到了下面这一点——

9. Don’t try to force a change.
9. 不要尝试去改变。

You can’t make someone be polite if they want to be rude. In fact, trying to force a change in their behavior will often make them behave worse instead of better. Sometimes your best option is to accept that their rudeness is not your fault and let them find their own solutions.
如果对方想要粗鲁，你再怎么努力也无法让他们变得讲理。事实上，尝试纠正对方行为的话，最终只会让他们表现得更恶劣。有时你最好的选择就是接受对方的无礼不是你的问题，让他们好自为之呗。

10. Fight rudeness with kindness.
10. 用宽容战胜粗鲁。

Don’t let rudeness make you respond with more of the same. The best way to defuse rude behavior is to stay friendly and helpful, giving the other person a chance to calm down and adjust their behavior to match yours.
不要以粗鲁还粗鲁。搞定粗鲁言行的最好办法就是保持友好帮助的姿态，让对方有机会冷静下来好好反省自己的言行。