华尔街英语高级Lesson 15

67. Hello, my name is Hasheyawg.  My room number is 2613.I wish to make a complaint
68. At your service
69. I want to have air-conditioning
70. You want hair-conditioner, Excused me, Mr Hashegawg, but you have no hair
71. Not hair , air, Wait a moment , Yes ,my guide Miss Jomur, Miss Tomura.
72. Yes. Mr Hashegara?
73. Mr Hashegawa, wishes to complain about the lack of air conditioning in his room
74. Ah , I see
75. Well ,What do you intend to do about it, the a brochure for your hotel clearly state that all rooms have air conditioning
76.  This is true.
77. How can you say it’s true.
78. All rooms have air-conditioning ,Not all rooms have air-conditioning, Which works.
79. Then please have it fixed as soon as possible alright
80. at your service, is that all Mr Hashegawa
81. No laundry
82. Raundry? what’s that?
83. No laundry!
84. You run dry, why not go to the bar?ha,,,ha
85. no not the bar, Miss _____
86. what is it now?, Mr Hashegawa?
87. Mr Hashegawa wants to have  his laundry done
88. h I see
89. Well what does he have to do
90. There’s a laundrymat down the road about half a mile away, He can go there
91. But it says on your brochure guests can have their clothes washed by our staff, at any time
92. Ah, yes, That was a printing error
93. what do you mean
94. It should have said guests can not have their clothes washed by our staff at any time ha….
95. That’s ridiculous very well I’ll take his clothes to the laundrymat myself , it’s alright, I’ll look after it ,Mr Hashegawa.
96. thank you
97. and there is one other thing
98. Yes?
99. we want a proper American breakfast , tomorrow with bacon and egg and sausage and everything.  That’s what we paid for.
100. with pleasure always at your service