视频商务英语口语Unit2:Using the telephone

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Unit 2 Using the telephone

一、New words  and expressions生词和短语

★telephone /phone n.电话, 电话机  v.打电话

★telephone number 电话号码

★switchboard  n.交换台/总机

★extension 分机

★direct line 直线

★confidential  adj.机密的/秘密的

★mobile phone 移动电话cell phone

★available  adj.有效的，可以得到的

1.I would like to speak to

2.Can I speak to

3.Can I talk to

4.Can I ask who's calling?

5.Can I take a message?

6.Hang on(hold on)

7.You've got the wrong number!

二、answer the question

1 what is the number of Phil's mobile phone?

2 Why is Don calling Phil?

三、Dialogue(一）
EDWARD GREEN: Hello, my name is Edward Green. I would like to speak to Mr. Smith, please.
爱德华．格林：你好，我是爱德华．格林。请史密斯先生接电话。

SMITH'S SECRETARY: I am sorry, but Mr.Smith isn't available.
史密斯的秘书：对不起，史密斯先生现在不在。

EDWARD GREEN: Okay. I'll ring back. Does Mr. Smith have a direct line?
爱德华．格林：那好吧。我再打过来。史密斯先生有直线电话吗？

SMITH'S SECRETARY: I'm sorry but the number is confidential.
史密斯的秘书：对不起，号码保密。

EDWARD GREEN: Okay. Thank you.
爱德华．格林：好的。谢谢。

JENNY ROSS: It's very difficult to speak to Mr. Smith.
詹妮．罗斯：想跟史密斯先生通电话真难。

EDWARD GREEN: Yes, I know.
爱德华．格林：是啊，我知道。

四、Dialogue（二）
NOVO RECEPTIONIST: Good morning, RUYJ Advertising.
NOVO 接待员：早上好， RUYJ 广告公司。

DON BRADLEY: Good morning. This is Don Bradley. Can I talk to Phil Watson, please?
堂．布拉德利：早上好。我是堂．布拉德利。请菲尔．沃森接电话？

NOVO RECEPTIONIST: What company are you from please?
NOVO 接待员：您是哪家公司的？

DON BRADLEY: Bibury Systems.
堂．布拉德利：Bibury系统公司。

NOVO RECEPTIONIST: I'll put you through.
NOVO 接待员：我给您转过去。

DAVE Phil Watson's phone.
戴夫菲尔．沃森的电话。

DON BRADLEY: Good morning. Can I talk to Phil, please?
堂．布拉德利：早上好。请菲尔听电话

DAVE: Can I ask who's calling please?
戴夫：能问一下您是哪位吗？

DON BRADLEY: Don Bradley from Bibury Systems.
堂．布拉德利： Bibury系统公司的堂．布拉德利。

DAVE: Well, Mr. Bradley, I'm afraid Phil's not in the office at the moment.
戴夫：哦，布拉德利先生，菲尔目前不在办公室。

Can I take a message or would you like to ring him on his mobile (cell)phone?
让我给他捎信还是您打他的移动电话?