视频商务英语口语Unit2:Using the telephone

GERALDINE: Hello, Bibury Systems. How can I help you? Could I ask who's calling please?
杰拉尔丁：你好，Bibury系统公司。可以为您效劳吗？请问您是？

I'm afraid her extension is busy at the moment, Mr. Clark. Will you hold, or can I take a message? Okay, that's fine. I'll ask her to call you back.
克拉克先生，她的分机现在占线。您是等会儿，还是留口信？好的。我会让她打回给您。
十一、Answer the question回答以下问题

1.Does Mr. Smith know Edward?

2.What is Edward calling about?

十二、Dialogue（七）
JENNY ROSS: Good night, Edward.
詹妮．罗斯：晚上好， 爱德华。

EDWARD GREEN: Good night. I am going to phone Mr. Smith's number once again.
爱德华．格林：晚上好。我正要再打一次史密斯先生的号码。

JENNY ROSS: Good luck!
詹妮．罗斯：祝你好运!

EDWARD GREEN: It's six o'clock ?Maybe Mr. Smith is still at work. Maybe his secretary isn't there.
爱德华．格林：现在是6点钟，……或许史密斯先生还在工作。或许他的秘书不在。

JENNY ROSS: I don't think
詹妮．罗斯：我不认为 ……

EDWARD GREEN: Just wait ?Ah Mr. Smith? My name is Edward Green.
爱德华．格林：等着看吧 …… 啊！史密斯先生? 我是爱德华．格林。

MR. SMITH: Yes.
史密斯先生：什么事？

EDWARD GREEN: You don't know we but I work in Don Bradley's office at Bibury Systems.
爱德华．格林：您不认识我，我是Bibury系统公司堂．布拉德利手下的工作人员。

MR. SMITH: Yes?
史密斯先：怎样?

EDWARD GREEN: I spoke to your secretary today.
爱德华．格林：今天我跟您的秘书通过电话

MR. SMITH: Yes?
史密斯先生：哦?

EDWARD GREEN: You publish your catalogue this month. And we have an exciting new product.
爱德华．格林：您本月要出版产品目录。我们新推出一款产品。

MR. SMITH: I have all the products I need.
史密斯先生：我有我所需要的所有产品。

EDWARD GREEN: I would like you to have a word with Big Boss.
爱德华．格林：我希望您可以和 “大老板”说上一、两句。

MR. SMITH: I'm sorry?
史密斯先生：什么?

EDWARD GREEN: I'll put our new product on the line now.
爱德华．格林：我现在就把我们的新产品跟您连线。

BIG BOSS: Hello, Mr. Smith. My name is Big Boss. I am eighteen inches high! I am voice-activated and I want to be in your catalogue.
“大老板”：你好，史密斯先生。我是"大老板"。我有18英寸高！我是声音启动型的，我想出现在您的产品目录上。

十三、对比练习:

1、I want to speak to Mr.Smith/★I would like to speak to Mr.Smith ,please

2、Give me the number/★Can I have the number please?

3、★I'm afraid Mr.Smith isn't in the office at the moment/Mr.Smith isn't here

4、Mr.Smith isn't available/★I'm sorry Mr.Smith isn't available,Can i take a message?

十四、复习：

1.生词和短语

sales report

figures

presentation

product

catalogue

to publish

Please hold the line,...

I'll put you through

I am calling about...

2.Dialogue（八）

EDWARD GREEN: Hello, this is Edward Green. I rang earlier. I would like to speak to Mr. Smith, please.

SMITH'S SECRETARY: I'm afraid that Mr. Smith is in a meeting.
EDWARD GREEN: Is he free later this afternoon?
SMITH'S SECRETARY: I don't think so. Mr. Smith is very busy at the moment.
EDWARD GREEN: I'll right again tomorrow.
SMITH'S SECRETARY: I am afraid Mr. Smith isn't in the office tomorrow.

CLIVE HARRIS: Clive Harris.
KATE MCKENNA: Clive, it's Kate.

CLIVE HARRIS: Hello Kate.
KATE MCKENNA: Are you busy?
CLIVE HARRIS: No, why?
KATE MCKENNA I've got the sales report and I have all the figures ready for the presentation to Mr. Sakai. Do you want to see them?
GERALDINE： Good morning, Bibury Systems. How can I help you?

MR.SAKAI: Hello. My name is Sakai. I would like to speak to Mr. Harris, please.
GERALDINE: Please hold the line, Mr. Sakai. I'll put your through.
CLIVE HARRIS: Hello.
GERALDINE: Mr. Sakai is on the line.
CLIVE HARRIS: Put him through ...sorry Kate, I must go. I have a very important call. I'll talk to you later.

Hello, Mr. Sakai.
MR. SAKAI: Hello, Mr. Harris, how are you?
CLIVE HARRIS: I'm very well, thank you. How are you?
MR. SAKAI: I'm fine. I'm calling about our meeting.
CLIVE HARRIS: Yes?
GERALDINE: Hello, Bibury Systems. How can I help you? Could I ask who's calling please?

I'm afraid her extension is busy at the moment, Mr. Clark. Will you hold, or can I take a message? Okay, that's fine. I'll ask her to call you back.

JENNY ROSS: Good night, Edward.
EDWARD GREEN: Good night. I am going to phone Mr. Smith's number once again.

JENNY ROSS: Good luck!
EDWARD GREEN: It's six o'clock ?Maybe Mr. Smith is still at work. Maybe his secretary isn't there.

JENNY ROSS: I don't think
EDWARD GREEN: Just wait ?Ah Mr. Smith? My name is Edward Green.
MR. SMITH: Yes.
EDWARD GREEN: You don't know we but I work in Don Bradley's office at Bibury Systems.

MR. SMITH: Yes?
EDWARD GREEN: I spoke to your secretary today.
MR. SMITH: Yes?

EDWARD GREEN: You publish your catalogue this month. And we have an exciting new product.

MR. SMITH: I have all the products I need.
EDWARD GREEN: I would like you to have a word with Big Boss.
MR. SMITH: I'm sorry?
EDWARD GREEN: I'll put our new product on the line now.
BIG BOSS: Hello, Mr. Smith. My name is Big Boss. I am eighteen inches high! I am voice-activated and I want to be in your catalogue