如何写道歉信,投诉信-十二类便条式应用文写作点评之三
4. 道歉信
道歉信大多是因我方工作失误，引进对方的不快，以表示陪礼道歉，消除曲解，增进友谊和信赖的信函。
这类应用文是有套句的：
道歉事由的说明：
I’m writing to show my apology for…
I would like to express my apologies for not being able to…
I’m sorry to say that I’ve not finished reading it through, and have to keep it until next Sunday.
Excuse me for my delaying in turning in my assignment.
道歉原因的说明：
I had a minor accident.
I had a minor operation.
弥补纠正及其承诺：
I am sure I can make up the loss by…
I promise it will never happen again.
It would be very kind （considerate） of you to give me another chance to…（to give me another two days）
进一步致歉：
Many apologies.
Do please forgive me.
① 小错道歉
April 20, 2010
Dear Peter,I am writing to you to apologize for the abrupt way I departed just after the exams finished. It was terribly rude of me to have left without saying good-bye to you. The fact is that I was so excited when I learned I had passed the exams with high marks that I couldn’t wait to get home and tell my parents. I am sure you will understand my feelings. Please accept my sincere apology, and with you a really happy holiday.
Yours Truthfully,
Fiona
点评：一般情况下，道歉信可以按照下面的思路行文：
a. 道歉的行为与内容；
b. 具体理由；
c. 弥补方法；
d. 进一步致歉
② 约会取消的道歉
April 20, 2010
Dear Fiona,
I am sorry I missed seeing you yesterday. I know that you must have been disappointed. I also feel worried and anxious in my heart. The fact is that my manager at the last moment asked me to prepare an urgent plan while I could not get to a phone to call you and yesterday I have worked late until about 8:30 p. m. I am terribly sorry. However, I would like to ask you out this weekend to make up for yesterday.
Please give me a chance and I am waiting for your reply.
Sincerely Yours,
Amelia
点评：本类的主要思路是：我错过约会很抱歉，我的原因是，我此信道歉的同时希望可以改日和你再见，再约时间见面。
③ 未能赴约的道歉
April 20, 2010
Dear Fiona,
I imagine that you must be enjoying your birthday party today. I write this letter to offer my heartiest congratulations and best wishes for many returns of the day. It is a great pity that I cannot be with you. But remember I am thinking of you all the time. I hope that all your years to come will be twice as happy and as merry as those past.
Please accept the small gift I am sending you as a token of my best wishes for your happy birthday.
Sincerely Yours,
Amelia
点评：没能参加你的生日会我感到很抱歉。本篇范文请关注最后一个高亮句子，还是很不错的，大家可以学习一下~
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