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购物英语口语掌中宝 Unit12: 处理退货的事mp3

2017-01-20来源:和谐英语

处理退货的事

处理退货的事

C= Customer S= Salesperson

 

The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.

顾客只挑了一件衬衫和一条裤子,接着店员把它们包起来给他。

C: What is your policy on returns?

顾客:你们怎么处理退货的事?

S:If you bring them back with your receipt within seven days, you'll get a full refund.  Also, if you  need alterations to the pants, just bring them in and we'll do them for free.

店员:如果您在7日之内携带收据退货,就可全额退款。此外,如果您需修改裤子,就把它们带来,我们会免费服务。

C: Sounds good.

顾客:听起来不错。

S: That'll be $70, please. Will you be paying by cash or charge?

店员:一共70美元,您要付现金还是刷卡呢?

C: Charge. Here's my card.

顾客:刷卡,这是我的卡。

S: Okay, sir, here you are. Thank you very much.

店员:好了,先生,请收回去。非常谢谢您。

C: Thank you.

顾客:谢谢。
 

单词学习笔记

1.pick out... 挑选……
例:Tracy went to the department store to pick out some gifts for her friends.
(特蕾西到百货公司为她朋友挑选一些礼物。)

2.bring sth back 带回某物
= bring back sth
例:Mr. Wilson  made a business  trip  to. Europe  and  brought back  some souvenirs for his children.
(威尔森先生到欧洲出差,并为他的孩子带回一些纪念品。)

3.receipt n.收据

4.refund n.退款

5.alteration n. 修改;改变
alter vt. 修改(衣服,房屋等);改变(形状,外貌等)
make an alteration to sth 修改/变更某物
例:Because of his spy's report, the general made several alterations to his battle plan.
(由于情报人员的报告,那位将军把作战计划做了几项修正。)
Your skirt should be altered; it's too long.
(你的裙子应该改一改,它太长了。)

6.本文:
Sounds good 听来不错。
= It sounds good.

7.cash n.现金 & vt. 兑现,兑付(支票等)
cash in on... 利用……
= make use of...
例:I hate people who cash in on others' sympathy.
(我痛恨那些利用他人同情心的人。)

8.本文:
... paying by cash or charge? ……现还是刷卡?
= ... paying by cash or by charge?
charge n. 刷卡