4.03.3 订房有误

3.3 Registration Trouble 订房有误

M: I'd like to check in, pls.

W: Awfully sorry, sir. There are no rooms available now.

M: But I’ve reserved a room the day before yesterday.

W: Sorry, may I have your name?

M: Tony Bush.

W: Pls wait a minute, let me check. Excuse me, but I can't seem to find your name on our list. Are you sure you have a reservation for tonight?

M: Of course, I did it myself.

W: I am terribly sorry. There must have been some mistakes. Let me check it again. Oh, yes, there is a name listed as Tommy Bush. It must be the fault of the clerk who registered your name. I apologize.

M: Don't worry about that.

W: According to the records, your reservation is for a single room with shower and air conditioners for two nights. The room rate will be 110 dollars per night, including 10% tax and 4% service charge. Is this right?

M: Yes, that's right. I'd like to pay my bill by credit card.

W: May I make a copy of your card?

M: Here you are.

W: Ok, now could you fill out this registration form?

M: All right.

W: Your room number is 707. Here is your key. The bellhop will help you carry the suitcases to your room. Have a nice evening!