商务英语播客 第130课:处理危机之理清思路

This is the third in our Business English Pod series on handling a crisis. In the first part of a crisis, there may be a lot of confusion and activity. But if you make it through that part okay, what comes next? 这是关于商务英语播客中处理危机系列的第三集。在危机的初期，可能会有疑惑和行动。但是如果你能顺利度过，接下来又会遇到什么呢？

At a certain point after the critical phase, people will come together to re-evaluate the situation. Team work is important. People need to be working together to handle the crisis. If they don't, if they disagree and try to go in different directions, it won't be good for the company. Unity is absolutely essential. It takes good leadership to establish that unity early on, but it takes good team work to maintain it. 在关键阶段的某一时刻，人们将会聚到一起对局势进行再评估。团队合作是很重要的。人们需要在一起工作解决危机。如果他们没有，如果他们的意见没有统一，对于公司来说是不好的。团结是绝对重要的。在早期建立统一需要良好的领导能力，但是能否保持还在于整个团队。

In our last lesson, we heard Mike, the production engineer talking with the VP of Communications in Singapore, Monika. She was getting some information from Mike about an accident and creating a communication plan. That was still the critical phase of the crisis. 在我们上一集中，我们听到作为生产工程师的麦克，和新加坡通信公司副总裁莫妮卡的对话。

In this episode, we'll hear a teleconference meeting after that critical phase. It's time to think about what has happened and re-evaluate the situation. We'll hear Mike and Monika, as well as Frank the American boss, Sandy the plant manager, and a lawyer named Simone. Let's listen as they try to gain perspective on the crisis and figure out how well they've handled the situation so far. 在这一集中，我们听到了危机后的电话会议。现在是思考发生什么和重新评估局面的时候了。我们能听到麦克和莫妮卡，以及美国总公司的老板弗兰克，工厂经理山迪，和一个叫西蒙的律师。让我们听录音，理清思路来探寻对危机的看法。并且弄清楚到目前为止危机都处理地怎么样了。

Listening Questions

1. Why does Mike say "sorry" to Simone?
2. What does Monika want to focus on in the discussion?
3. What does Sandy think about Simone's concerns?