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致那些可以助你职场晋升的软技能
After working five years as a regional director at a large health insurer in Oakland, Calif., Daniel Eddleman felt ready to move up the ladder. So he found a mentor within the company who agreed with Mr. Eddleman that his performance and leadership ability merited the promotion.
在加州奥克兰一家大型医疗保险公司担任了五年区域总监之后,丹尼尔埃德曼(Daniel Eddleman)觉得自己已做好了晋升的准备。因此,他在公司内部找了一名与他意见一致的导师,认为他凭借自身业绩和领导能力理应升职。
But he'd need to work on a few soft skills to clinch the job. 'It can be a challenging environment to get noticed in because it's such a big organization,' says Mr. Eddleman, who connected with a job coach who helped him identify and work on three weak areas─including the ability to self-assess, manage his emotions and brag.
不过,若要赢得那个职位,他还需磨炼几项软技能。埃德曼说:“公司的规模非常大,要在那种环境中获得关注可能会很困难。”为此他联系了一名职场教练,后者帮助他确定并加强他的三个弱项,其中包括自我评价、情绪控制和自夸的能力。
'I realized that I can sometimes come on too strong. I learned to let the moment pass so I could have the space to make a calm decision. I also learned how to acknowledge my own accomplishments to the right people by feathering them into conversation, which is something that I've never been comfortable doing,' says Mr. Eddleman, who ended up getting the promotion to vice president.
埃德曼说:“我意识到自己有时候会表现得过于强硬,我学会了缓一缓,这样我就能有余地做出冷静的决定。我还学会了如何就我自己的成就向适当的人表示感谢,在谈话中提到他们,这一点我以前是从来都不愿意做的。”最终他被提拔为副总裁。
Most people are terrible at self-assessment, a core skill that is needed to succeed, says Peggy Klaus, an executive coach from Berkeley, Calif., and author of 'Brag! The Art of Tooting Your Own Horn Without Blowing It.'
来自加州伯克利的高管教练佩吉克劳斯(Peggy Klaus)称,大多数人都很不善于自我评价,而这是获得成功所需的一项核心技能。克劳斯也是《自夸之道:如何巧妙地展现自我》(Brag! The Art of Tooting Your Own Horn Without Blowing It)一书的作者。
'It's not easy to turn the mirror back on yourself and be absolutely honest,' she says. 'And it's hard for other people to give difficult feedback. But you need to encourage honest feedback from third parties…who can help give you a more objective viewpoint that you can act on.'
她说:“要把自己的方方面面都展现出来,又要做到绝对诚实并非易事,而且做出不利的反馈对别人来说也很难。但是你需要劝说第三方给予诚实的评价......他们能给你带来一个你能据此行事的更客观的视角。”
Although hard skills like sales and software knowledge can get you through the door, more companies are asking for soft skills as well from job candidates, finds a recent study by Millennial Branding, a consulting firm in Boston.
波士顿咨询公司Millennial Branding近期一项研究发现,尽管销售能力和软件知识等硬技能能让你获得工作机会,但更多企业要求求职者也具备一些软技能。
Soft skills refer to personal aptitudes and attitudes, such as being a good listener and communicator, that affect how people perceive you in the workplace and strongly influence workplace relationships. Fortunately, most soft skills can be adjusted or learned on your own time with some feedback from peers.
软技能指一些个人天赋和态度,比如说善于倾听、擅长交流等,它们会影响职场中别人对你的看法并且对职场关系具有巨大影响。幸运的是,大多数软技能是可以利用你自己的时间根据同事的一些评价来调整或学习的。