怎样跟自己的老板说"不"

Step 1: Begin your “no” with “yes”
Frame your responses so that the first word your boss hears is “yes,” not “no.” For example, “Yes, I’d love to be a part of that project. Unfortunately, another client is taking up all my time.”
第一步：回答时要说“是”而不说“不”
要修饰你的回答以便老板听到的回答是“是”而不是“不”。比如“是的，我想成为做那项工程的一员。不巧的是，我正忙于另一个客户的事。

Tip:Frame your refusal as “it’s not possible,” as opposed to “I can’t,” so it sounds like the reasons are beyond your control.
小贴士：拒绝时要说“那不可能”，而不说“我做不到”。这样说的话就表明拒绝的理由是因为超出你的能力。

Step 2: Watch your body language
Let your body language help convey the message of “yes” even when you’re saying “no.” Keep your arms loose and open, and angle your body and feet toward your boss so you come across as pleasant and sincere, not annoyed and defensive.
第二步：注意你的体态语
即使你正在说“不”，也要让让你的体态语来传递“是”的信息。保持双臂伸开，调整身体和双脚面向老板的角度，以便你表现出的是轻松和诚恳，而不是烦躁和具有防备性。

Step 3: Have a good reason
Come up with a good reason why it’s in the boss’s best interest to let you decline, like there is a specific project or duty that will suffer if you take this on.
第三步：要有好的借口
想一个好的借口来表明你不做那件事完全是为老板的利益着想，比如说如果你做那件事，其他的特定项目或责任就要受损失了。

Tip:“It’s not part of my job” is not a good reason to refuse a work assignment, unless you’re being asked to do something completely inappropriate.
小贴士：“这不是我应做的事”并不是拒绝工作的好借口，除非让你做的事很不适合你做。

Step 4: Offer an alternative
If no one cares that you’re swamped, move to Plan B. Offer a specific alternative, like having an up-and-coming colleague take the reins, with you overseeing.
第四步：提供备选方案
如果没人在意你有很多工作要做，实行B计划。提供一个备选方案，比如在推荐个奋发有为的同事在你的监管下去完成那件事。

Step 5: Make amends
Take the sting out of your refusal by following up with a concession: “I’m really sorry that it’s not possible for me to stay late tonight. But I’ll cancel my plans for the rest of the week to see that this gets done.” Who can be angry at that?
第五步：进行调整
可以做些让步从而不让你的拒绝显得生硬，比如：“我真的很抱歉我今晚不可能去加班，但是我必须取消本周内其他的计划来看是否能完成这项任务”，谁会为那而发脾气呢？