卡耐基教你如何给别人留下好印象

Carnegie says that "names are like company logos," and in today's digital world, people's names may be more important than ever (think social media!).
卡内基说，“名字就像公司的logo一样。”在今天这个电子社会，人们的名字比任何时候都更加重要（想一想社交媒体吧！）。

"The hundreds of millions of bloggers, tweeters, and Facebookers surely want their voices heard, but they also want their names known."
“成千上万的博主，推特主，以及facebook用户一定都希望他们的声音被听到，但他们更希望他们的名字被人们熟知。”

Use their names and they are far more likely to remember you.
记住他们的名字，他们就会更容易记得你。

4. Listen longer
4.听得更多

Really listening to someone means hearing they say, what they don't say, and what they really mean. To do this, you have to stop interrupting, listen for feelings, repeat what you heard back to the person, acknowledge what the person said, and look for nonverbal clues.
真正地倾听别人意味着听他们说了的，他们没有说的，以及他们真正所表达的意思。想要做到这点，你必须停止打断他们，边听边感受，并向他们复述他们说的内容，了解他们说的东西，并寻找一些非语言的细节。

"When you listen well you not only make an instant impression, you also build a solid bridge for lasting connections," Carnegie writes. "Who can resist being around a person who suspends his thoughts in order to value yours?"
“如果你认真听别人说话，你不但会给对方留下短时的印象，还会建立起长期联系的坚固桥梁。”卡内基写道，“谁会拒绝一个为了尊重你的思想而搁置自己思想的人呢？”

5. Discuss what matters to them
5.讨论对他们来说重要的事

To influence other people, you need to understand what matters to them.
为了影响其他人，你必须知道对他们来说什么是重要的事。

Carnegie says that "once you know what matters to others through a practice of longer listening, you can then truly engage them by putting such manners at the forefront of your interactions. If you're talking business, this process is about putting the customer back into customer relationship management."
卡内基说“一旦你从长期的聆听中得知了对别人来说什么事情重要，你就可以在交流的开始就提及那些东西，来真正引起他们的兴趣。如果你在谈生意，这个过程就是把顾客重新放回顾客关系管理中。”