经济学人下载:巴托比职场专栏--2020年适用经理人的八项计划(1)

Business
来源于《商业》版块

Bartleby
巴托比职场专栏

A manager’s manifesto
一位经理的宣言

Eight resolutions to adopt in 2020
2020年适用的八项计划

The start of the year is traditionally the time to make resolutions to change your behaviour. Hardly anyone keeps them, of course, but in the spirit of optimism, here are Bartleby’s eight suggestions for what managers ought to resolve to do in 2020.
新年伊始通常是下决心改变行为的时候。当然，几乎没有人会一直做到，但本着乐观的精神，以下是巴特比对经理人在2020年应该决心做什么提出的八条建议。

1. Give out some praise. People don’t come to work just for the money. They like to feel they are making a valuable contribution. Praise doesn’t have to happen every day and it cannot be generic. Pick something specific that a worker has done which shows extra skill or effort and single them out; ideally so that others can hear the compliment. This is particularly important for the most junior employees, who will feel anxious about their status.

1. 给予一些赞美。人们来工作不只是为了钱。他们喜欢自己做出了有价值贡献的那种感觉。赞美不一定每天都发生，也不可能是泛泛而谈。挑选出某个员工表现出额外技能或努力的具体工作，并将其挑出来；最理想的是让别人听到你的赞美。这对初级员工尤其重要，他们会对自己的地位感到焦虑。
2. Remember that you set the tone. If a manager is angry and swears a lot, that will be seen as acceptable behaviour. If bosses barely communicate, they are unlikely to receive useful feedback. If they fail to keep their promises, workers will be less likely to co-operate. And if a manager frequently belittles a particular employee, that person is unlikely to get the respect of their colleagues. In contrast, a more relaxed, open boss is likely to lead to a relaxed, open workplace.

2. 不要忘记基调由你来定。如果一个经理很生气，经常骂人，那将被视为可以接受的行为。如果老板很少交流，他们就不太可能得到有用的反馈。如果他们不能兑现承诺，工人们就不太可能非常配合。如果一个经理经常贬低某个员工，这个人就不太可能得到同事的尊重。相比之下，一个更放松、更开放的老板可能会带来一个放松、开放的工作环境。
3. The buck also stops with you. If a team member makes a mistake, it needs to be fixed. And the manager is responsible for making that happen. It may well be that the mistake stems from inadequate instructions or giving the task to the wrong person. So the manager, as well as the staff member, needs to learn a lesson from the failure.

3. 责任也止于你。如果一个团队成员犯了错误，那就需要改正。经理有责任让这一切发生。很可能是由于指令不充分或把任务交给了错误的人。因此，管理者和员工都需要从失败中吸取教训。