跟艾米丽一起学口语(MP3+文本) 第536期:日常工作之打电话

Can you hold for a moment?
您先稍等一下好吗？

hold（打电话时）等待；不挂断

The extension is busy right now, can you hold?
分机现在占线，你能稍等一下吗？

can you hold for a moment

A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?
您好，感谢您致电布拉德福家庭公司，我是特雷西，有什么需要我帮忙的吗？
B: Hello, I would like to speak to your director of human resources, Ms. Jenkins, please.
你好，我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment, I'll check to see if she is at her desk. May I tell her who is calling?
稍等，我去看看她是否在办公室，请问您是哪位？
B: This is Bill Burton from Milford Insurance. I'm calling in regards to our meeting next Tuesday.
我是米尔福德保险公司的比尔.伯顿。我想问一下，关于下周二我们见面的事情。
A: Thank you, Mr. Burton. Can you please hold for a moment? I'll check to see if she is available.
谢谢你， 伯顿先生，请您先等一会儿好吗，我去看看她是否在办公室。
B: No problem.
没问题。
A: I'm sorry, Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?
非常抱歉，詹金思小姐现在不在办公室，她去吃午饭了，您愿意给他留个口信吗？
B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 PM today. She can reach me at my office number, 635-8799.
好的，请她回办公室后给我打电话，如果今天下午三点以前能与我联系的话就再好不过了，打办公室电话635—8799可以找到我。
A: I'm sorry I didn't quite catch that. Could you please repeat the number?
对不起，我没跟上，您能再重复一下电话号码吗？
B: No problem. My office number is 635-8799. Tell her to ask for extension 31.
没问题，我办公室的电话是635—8799后再接31分机。
A: I'm sorry, Mr Burton. Just to confirm, Your name is spelled B-U-R-T-O-N. Is that correct?
伯顿先生，不好意思。我想确认一下您的名字是B-U-R-T-O-N，对吗？
B: Yes, and I represent Milford Insurance.
是的，我是米尔福德保险公司的。
A: I will make sure Ms. Jenkins receives your message and returns your call before 3 PM this afternoon.
我会把您的口信告诉詹金思小姐，让她在今天下午三点以前给您回电话。
B: Thank you very much.
非常感谢。