和谐英语

VOA常速英语:代管宠物的5点黄金从业法则

2019-02-14来源:和谐英语

No pee on plants or mailbox, that’s my rule. This is Gretl. She’s just a puppy. She’s a cavalier king poodle mix. The five most important things to be successful in the dog walking business to me.
No.1: Integrity. It’s what you do when nobody is looking. So just you have to be where you are when you say you’re gonna be there and follow through.

Two, kind of ties into it is: Reliability. Where’s my girl at? I can’t tell somebody at their house by 2 and show up at 2:30. So I’m in constant contact with my clients. I send pictures. I use live Facebook to comfort my clients that are my friends on Facebook ‘cause they love it. It really makes them happy and I get a lot of comments and likes. Look both ways when you cross the street, boys and girls.
Three, you have to have a good Business Sense and Savvy. You can’t spend money that you don’t have. I lost a lot of money the first year I did this. The love and passion I have for it helped me pick up more clients and better market myself. Hey, hey, privacy!
The fourth thing I think is very important: You have to have interpersonal skills. Yes, you’re working with animals, but you have keys and access to people’s home. They’ve got a redskin’s key. So you really have to know how to talk to people and listen to people and understand what their needs are especially when you’re in their home with their pet.
Five, Patience. Patience on the road, patience in the house, patience with the pet, patience with the client, patience with the neighbors, patience with the construction guys. You just have to be very patient and choose your words wisely. Writing a note right now for a client, just letting them know what I did and what Axel did. The Number one and Number two. Again it’s always gonna come back to integrity which encompasses all five of those things.